Courageous Communication: Tools for Navigating Difficult Conversations and Giving Effective Feedback

When: 
Tuesday, October 8, 2024 -
9:30am to 12:30pm EDT
Where: 
Graustein Memorial Fund
One Hamden Center 2319 Whitney Avenue, Suite 2B Hamden CT 06518
CCP Members: 
$50.00
Non-Member Funders: 
$150.00
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Join us for a special expanded in-person workshop!

Difficult conversations are often necessary in the course of our work in philanthropy. Whether delivering news to current grantees or bringing up a tough subject with a colleague or board member, there are certain conversations and opportunities to give feedback that we find difficult to approach. This two-part, three-hour experiential workshop will provide an overview of useful frameworks and provide tools for approaching these critical topics.

Part 1: The Framework for Difficult Conversations

The best way to approach conversations about difficult topics can be uncertain, especially when we are uncomfortable, upset, or worried about the outcome or the impact on a relationship. Part one of this workshop will provide an overview of the difficult conversations framework, to help people understand the complexities of these conversations and how to prepare for and conduct them, providing support in getting to a constructive resolution.

We’ll discuss identifying the elements underlying a conversation, how to deliver difficult messages, and how to approach conversations with an awareness of power dynamics that exist in philanthropy. 


Part 2: Giving Effective Feedback 

Giving feedback can be a useful tool in managing and resolving conflict, it is also important in relationships at work or living in the same setting. We tend to dislike feedback – mostly because it feels loaded and risky as the giver or the receiver.

Feedback is not just one thing. We will cover three types or parts of feedback– appreciation, coaching and evaluation. We will also cover what triggers people have when receiving feedback that cause them to react negatively, and provide tools to ensure effective feedback and productive conversations.


Speaker:


Bill Logue
Founder
The Logue Group

 

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